William T. Sugg explains why leaders should focus on their employees instead of on tasks.
Leaders are faced with the difficult decision of choosing the best management style for their organization. Choosing the right management style is essential in ensuring the success and retention of employees. If led the wrong way, team members can become discouraged, disorganized and unproductive.
Two of the most common management styles are task-oriented and people-oriented. In a task-oriented management style, employees focus on tasks that must be accomplished in order to reach goals or meet a performance standard. A people-oriented management style is exactly as it sounds. Leaders build relationships with employees and include them in company operations.
After 25 years of experience as a healthcare executive, William T. Sugg explains why a people-oriented management style is effective in a hospital setting.
People-oriented leadership should incorporate coaching since the main focus is building relationships with employees, the biggest asset of an organization. William T. Sugg believes that coaching employees will help them find their strengths and weaknesses. Identifying weaknesses is key to creating strategies for improvement and can lead to better communication and open dialogue between all levels of an organization. Over time, leaders will appear less intimidating and employees will feel valued for providing their input on the situation at hand.
Another great advantage of incorporating a people-oriented management style is the boost in employee engagement and morale. William T. Sugg explains that employees don’t feel as criticized or looked down upon by upper management, and see a bright future with room to grow, learn, and develop. Team members are more engaged in their tasks and know exactly what to work on, leading to a more productive and efficient staff.
When thinking about the future of a company, William T. Sugg knows that employees who are valued and proficient in their trade will ultimately perform at a higher level and have longer retention rates. This cuts down on the cost and time required to constantly hire new employees at a company with a high turnover rate. William T. Sugg knows that training new employees to be as efficient as long-term employees are very time-consuming for an organization trying to be efficient.
About William T. Sugg
Throughout his management career, William T. Sugg, also known as Bill, has worked through almost every major crisis possible in a hospital setting, including deadly tornadoes, floods, fires, scandals and rebuilding the 17th most beautiful hospital in the United States. He is a politically astute healthcare executive with more than 25 years of experience. His leadership style is approachable, transparent, and people-centered. William T. Sugg believes in a strong teamwork culture that promotes respect, trust, commitment, and dedication to goals and values.